Benefits of Desktop On-Demand

Desktop On-Demand provides many great benefits to our customers.

No Upfront Costs, No Recurring Capital Costs

To simplify the integration and commissioning of new services, the Desktop On-Demand service does not attract upfront setup costs. Capital costs are virtually eliminated improving the cash flow of your organisation and removing the bother of unplanned and variable costs associated with running IT systems.

Standardised, Full Service Operating Environment

The Desktop On-Demand service provides a standardised environment for all your users to allow them to conduct business in an efficient and consistent manner. Specific business applications can be integrated with the Desktop On-Demand service to allow your business to reduce training requirements and function as normal, all while taking advantage of the enhancements offered as part of the service.

24 x 7 Helpdesk and Support

Understanding your business is critical, the Desktop On-Demand service includes a 24 x 7 helpdesk support system to ensure highest levels of availability and service, all backed by our stringent SLAs.

Simple, Scalable and Seamless

The Desktop On-Demand service is provided using a simple Per User Per Month pricing model based only on the services that the user requires. This price includes the required hardware, software and service components in our data centres so you don’t have to worry about what servers, licences and engineering time you might have to purchase to accommodate growth in your organisation. 

In addition, if user numbers are reduced at the completion of a project or to streamline your business, potential cost savings can be realised almost immediately without the unrecoverable sunk costs associated with your running and purchasing your own infrastructure. These changes in user numbers can be implemented seamlessly removing costly administrative overheads allowing your organisation to focus on the business tasks at hand.

Access to your Desktop from Anywhere, Anytime

With an increasing requirement to provide higher levels of service, be more responsive to customer requests and to provide employees with flexible working conditions, Businesses are increasingly demanding the ability to work easily from anywhere. 

No matter the location – a user’s applications, data and services should be available and perform just as they do when they are in the office. The Desktop On-Demand services provides this ability. With applications, data and services located in Enterprise grade data centres and delivered to end clients via Industry leading Citrix thin-client technology.

Software, Pay Only for What You Use

All businesses are different. Users inside business also have different roles and responsibilities and often require different software. While some users may require a complete suite of applications to conduct their business some others only require simple access to email or a specific application. With our Desktop On-Demand service you only pay for the software you use, allowing you to save on superfluous software expenditure.