Support
Data Communications Support
Intrapower Customer Support
For Standard Data Communications support, please contact our 24x7 helpdesk on:
Phone: 1300 136 741
Email: Client.services@intrapower.com.au
IntraPower Escalation Procedure
Visibilty.X Support
For Support using Visibility.X Online Case Management System
Advanced Proactive Network Support
For Support using Advanced Proactive Network Support
Advanced Proactive Network Support Login
IPGOLD Support
IPGOLD support is available to ensure top priority to our wholesale and large enterprise customers.
Features of IPGOLD:
- Your IntraPower Gold helpdesk is available 24 hours, 7 days a week.
- You will have a dedicated engineer available to you during Australian business hours.
- Your IPGOLD engineer has an in-depth knowledge of your network and can be contacted for any technical queries including faults, advice or changes.
- You will have a priority number to call your IPGOLD engineer
Please contact your account manager via 0730323000 to see if you qualify.
Business On Demand Support
Standard Support
For Business on Demand support, please contact our 24x7 helpdesk on:
Phone: 1300 887 262
Email: BODservice@intrapower.com.au
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Albert KalajaParagon Recruitment
“Internally, we’re now confident that our data is secure, and we have a comprehensive risk management system in place. But, I think the most dramatic change has been the fact that I no longer have to manage our IT&T. I wasted so much time on something that was not my core business, and now I am completely free to focus solely on growing my business. That change has been really powerful.” Read More
Unless your core business is technology, why invest your time, money and effort building and maintaining complex IT environments? You probably wouldn’t build and run your own power generator, employ mechanics to service your motor vehicles, or build and manage your own office buildings, so why would you run all of your complex technology systems in-house rather than focusing on your core business? Read More
30 per cent of ANZ organisations exposed to unnecessary riskResearch released today has identified one in three organisations are unable to recover files from backup tape. Read More
