IT Support
Data Communications Support
Intrapower Customer Support
For Standard Data Communications support, please contact our 24x7 helpdesk on:
Phone: 1300 136 741
Email: Client.services@intrapower.com.au
IntraPower Escalation Procedure
Visibilty.X Support
For Support using Visibility.X Online Case Management System
Advanced Proactive Network Support
For Support using Advanced Proactive Network Support
Advanced Proactive Network Support Login
IPGOLD Support
IPGOLD support is available to ensure top priority to our wholesale and large enterprise customers.
Features of IPGOLD:
- Your IntraPower Gold helpdesk is available 24 hours, 7 days a week.
- You will have a dedicated engineer available to you during Australian business hours.
- Your IPGOLD engineer has an in-depth knowledge of your network and can be contacted for any technical queries including faults, advice or changes.
- You will have a priority number to call your IPGOLD engineer
Please contact your account manager via 0730323000 to see if you qualify.
Business On Demand Support
Standard Support
For Business on Demand support, please contact our 24x7 helpdesk on:
Phone: 1300 887 262
Email: BODservice@intrapower.com.au
IHAN Speed Test
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David KennedyFINSIA
“We can now focus our IT resources on what is really important for our core business – our members. In addition, IntraPower’s proposed strategy offered a phenomenal 60% saving on the cost of managing our IT internally.” “Our downtime is significantly reduced – with all maintenance and upgrading scheduled for off-peak times – which has also made a considerable difference to our overall productivity,” Read More
TPG takeover bid to acquire IntraPower finalised Read More
TPG Telecom Limited: proposal to acquire IntraPower LimitedTPG Telecom Limited: proposal to acquire IntraPower Limited Read More
